Reference

Terms That Govern Your bat222 Account

These terms set out what you agree to when you open and use your bat222 account. Access and eligibility depend on your local law and your region — read through before you start.

Account eligibility appliesbKash, Nagad, Rocket coveredRegion-dependent accessOne account per personSubject to change with notice
bat222 Terms That Govern Your bat222 Account
ACCOUNT SECURITY

How We Protect Your Account Data

Your account security is handled at the platform level. We use encrypted connections for all account activity, and your payment details — including your bKash or Nagad mobile number — are stored in line with our data retention policy. We do not share your information with third parties outside of what is required to process your transactions or comply with a lawful request.

Data Retention We keep your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold.
Cookies and Tracking We use cookies to keep your session active and to remember your account preferences. You can adjust cookie settings from your browser, though some features may not work without them.
Account Security Each login uses an OTP sent to your registered mobile number. If you suspect someone else has accessed your account, contact support immediately and we will freeze activity.
Requesting Changes To update your registered details — mobile number, payment method, or account information — submit a request through live chat or email. Verification is required before any change takes effect.
TERMS CONTACT

Reach Us About These Terms

If anything in these terms is unclear, or you need to query a decision made on your account, our support team can walk you through it. You can contact us through the channels below during our published support hours.

Live Chat Open the chat widget from any page in your account. A support agent will respond and can pull up your account details directly to address your query.
Email Support Send your query to our support address listed in your account settings. Include your registered mobile number so we can locate your account without delay.
Help Centre Our help centre covers the most common questions about account terms, wallet rules, and what happens during a review. Check there first for a quick answer.

Questions About Your bat222 Terms

These are the questions we hear most often about account terms, eligibility, and your rights as an account holder.

Account eligibility depends on your local law and the region you are in. It is your responsibility to confirm that using the platform is permitted where you are before registering.

Any balance in your account wallet at the time of a review is recorded and held. It remains subject to our verification process and is not automatically forfeited.

No. These terms allow one account per person. If we identify duplicate accounts linked to the same person, both may be suspended while we carry out a review.

We post the revised terms on this page and note the date they take effect. If you keep using your account after that date, you are accepting the updated version.

Contact us via live chat or email using the details in your account settings. Include your registered mobile number and we will respond with the information we hold on your account.

Reach out to support through live chat or email and explain the situation. Our team will review the case against these terms and come back to you with a response.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.